An applicant can be either an employee or agent level licence holder. A first aid certificate is not required for this activity.
Training units
Units for Commercial Employee
Certificate III in Mercantile Agents | Additional training units for agent individual licence |
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- FNSINC411 Conduct work according to professional practices in the financial services industry
- FNSMCA311 Collect debts
- FNSMCA312 Repossess property
- FNSMCA313 Serve legal process
- FNSMCA314 Locate individuals
- FNSMCA412 Undertake legal action for recovery of debts
- BSBFIN302 Maintain financial records
- FNSCUS402 Resolve disputes
- BSBFIN401 Report on financial activity
- BSBTEC201 Use business software applications
- FNSINC311 Work effectively in the financial services industry
| - BSBCNV614 Apply principles of trust accounting
- FNSMCA411 Evaluate debt collection actions and develop recommendations
- BSBWHS211 Contribute to the health and safety of self and others
- BSBESB401 Research and develop business plans
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Last updated: 20 May 2022