We will get back to you in 5 working days.
Lodge an enquiry
Consumer Affairs Tasmania (CAT) can provide advice on the following topics:
- Renting
- Consumers - buying products and services
- Occupational licensing and registrations
- Trade standards (electrical and gas)
- Clubs, associations and fundraising
If you have read information on our website and are still unable to resolve your problem, you can lodge an enquiry
Provide as much relevant information as possible so that we can give you the best advice. You can also attached copies of any supporting documents.
We will respond to your enquiry within 5 working days.
Business hours
- 9:00 am to 5:00 pm Monday to Friday (except public holidays)
- Telephone: 1300 654 499
- Fax: (03) 6173 0205
National Relay Service (NRS)
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
Step 1
Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
Step 2
Provide the NRS with our phone number 1300 13 55 13.
For more information visit: About the National Relay Service
Postal address
Consumer Affairs Tasmania
PO Box 56
Rosny Park TAS 7018
CAT Burnie office has moved to Devonport
The CAT office on the North West Coast has moved to a new location and has a new postal address:
Street: Level 2 1-3 Rooke Street, Devonport
Postal: PO Box 272, Devonport TAS 7310
All other contact details remain the same.
Provide feedback about our services
We welcome comments, compliments, complaints or suggestions about our services.
- CAT.Info@justice.tas.gov.au
- or call 1300 654 499
All details included in your complaint or feedback will be kept confidential.
If you are not satisfied with how we have responded to your feedback, you have the right to lodge a complaint with the Tasmanian Ombudsman.
The Tasmanian Ombudsman is an independent officer of the Tasmanian Parliament who investigates complaints about state and local government services. For more information, visit Ombudsman Tasmania (external link) or call 1800 001 170 (Free call from a landline nationally - call charges may apply from a mobile or pay phone).
Media enquiries
Media enquiries for CAT should be directed to the Department of Justice Strategic Communications Branch.