Proof of identity requirements for Financial Assistance Package for consumers affected by construction company failures

The Financial Assistance Package for consumers affected by construction company failures application form requires you to provide four pieces of identification.

The combination of identity documents must contain an applicant's:

Given name and family name in full
Date of birth
Photograph

Types of documents you will need

One Commencement of identity document
One Primary use in community document
Two secondary use in community documents

IMPORTANT: All documents presented as proof of identity must be current. You can email buildingassist@justice.tas.gov.au or contact us if you do not have access to the document listed.

Commencement of identity documents (show one of these)	Primary use in community documents (show one of these)	Secondary use in community documents (show two of these)
Full Australian Birth Certificate (not an Extract or commemorative certificate) issued by Births, Deaths and Marriages Australian passport Australian Visa current at the time of entry into Australia as a resident or tourist supported by current overseas passport Australian Government issued immiCard enabling the cardholder to prove their visa and/or migration status and enrol in services Identity certificate issued by Department of Foreign Affairs and Trade (DFAT) to: refugees and non-Australian citizens for entry into Australia Australian citizens who have the nationality of a Commonwealth country for travel purposes Australian citizenship or naturalisation certificate (including Citizenship by Descent) ** If you don't have evidence of your current visa, contact the Australian Department of Home Affairs	Current Australian driver’s licence, learner permit or provisional licence issued with a signature and photo Australian marriage certificate (church or celebrant-issued certificates are not accepted) Current overseas passport with a valid visa Current proof of age or photo identity card issued by an Australian Government agency with a signature and photo Current firearms licence showing a signature and photo (not minor or junior permit or licence) A current student identification card for persons under 18 years of age	Medicare card Australian security guard or crowd control licence Department of Veteran Affairs or Centrelink pensioner concession card or other entitlement card issued by Australian Government Note: card or interim letter are suitable evidence - statements will not be accepted Consular photo identity card issued by DFAT Photo identity card issued by the Australian Defence Force Police force ID card issued to an officer Student identity card with photo issued by educational institution - if no expiry date, will be accepted up to two years from issue date Academic transcript from an Australian university up to 12 months from issue date Council rates assessment notice issued within the last 12 months old Utility bill issued within the last 12 months showing applicant's name and address Plastic bank account or credit card, with family name, given name in full and signature Note: to use more than one bank or credit card as a secondary community document, the cards must be from different financial institutions Bank statement or letter issued within the last 12 months including applicant's family name and given name in full, account number or account type and financial institution letterhead or branch stamp

Commencement of identity documents
(show one of these)

Primary use in community documents
(show one of these)

Secondary use in community documents
(show two of these)

Full Australian Birth Certificate (not an Extract or commemorative certificate) issued by Births, Deaths and Marriages
Australian passport
Australian Visa current at the time of entry into Australia as a resident or tourist supported by current overseas passport **
Australian Government issued immiCard enabling the cardholder to prove their visa and/or migration status and enrol in services **
Identity certificate issued by Department of Foreign Affairs and Trade (DFAT) to:
- refugees and non-Australian citizens for entry into Australia
- Australian citizens who have the nationality of a Commonwealth country for travel purposes
Australian citizenship or naturalisation certificate (including Citizenship by Descent)

** If you don't have evidence of your current visa, contact the Australian Department of Home Affairs

Current Australian driver’s licence, learner permit or provisional licence issued with a signature and photo
Australian marriage certificate (church or celebrant-issued certificates are not accepted)
Current overseas passport with a valid visa
Current proof of age or photo identity card issued by an Australian Government agency with a signature and photo
Current firearms licence showing a signature and photo (not minor or junior permit or licence)
A current student identification card for persons under 18 years of age

Medicare card
Australian security guard or crowd control licence
Department of Veteran Affairs or Centrelink pensioner concession card or other entitlement card issued by Australian Government
Note: card or interim letter are suitable evidence - statements will not be accepted
Consular photo identity card issued by DFAT
Photo identity card issued by the Australian Defence Force
Police force ID card issued to an officer
Student identity card with photo issued by educational institution - if no expiry date, will be accepted up to two years from issue date
Academic transcript from an Australian university up to 12 months from issue date
Council rates assessment notice issued within the last 12 months old
Utility bill issued within the last 12 months showing applicant's name and address
Plastic bank account or credit card, with family name, given name in full and signature
Note: to use more than one bank or credit card as a secondary community document, the cards must be from different financial institutions
Bank statement or letter issued within the last 12 months including applicant's family name and given name in full, account number or account type and financial institution letterhead or branch stamp

Document language

All documents must be in English or be accompanied by an English translation from an accredited translator.

Certified documents

Your uploaded copies must be certified by a Commissioner for Declaration or a Justice of the Peace (JP).

A Certified document is a copy of an original (often a photocopy) which has been endorsed as a true copy of the primary document. It does not certify that the primary document is genuine, only that it is a true copy of the primary document.

Reasons not accepted for being unable to prove identity

You find the proof of identity process inconvenient or time-consuming
You do not understand the identity requirements - contact us and we will help you.
The documents are lost, damaged or expired - you will need to replace or renew the documents first or use an alternative.

Note: if you were born in Australia and do not have a commencement document, contact the Registry of Births, Deaths and Marriages in the state or territory where you were born to get a certificate unless you have evidence your birth was not registered.

Name changes

All proof of identity documents must include the applicant's full name. If documents show a former name, evidence of any name change must be included in addition to the four ID documents. These can include:

Change of Name Registration issued by Births, Deaths and Marriages; Deed Poll or overseas issuing authority
Marriage Certificate issued by Births, Deaths and Marriages (or interstate/overseas registry office equivalent) Note: church or celebrant issued certificates are not accepted
Divorce papers issued by a Court, indicating the name being reverted to
Guardianship Order
Relationship certificate
Adoption papers issued by Court

Last updated: 20 July 2026